Technical Services

Varel’s Tech Services for the Mining and Industrial market are geared towards helping our customers get the most out of Varel products. We are committed to backing up our bits with service capabilities that improve not only drill bit performance, but also add to the performance of the entire drilling operation.

Bit Tracker

Bit Tracker is Varel’s proprietary global database of mining drill bit performance and application histories. The software allows Varel representatives the ability to track performances for specific mines, products, and applications. Our personnel use Bit Tracker to find better solutions for local applications and needs.

Air Testing Services

Varel employs a fleet of air test kits that are used to provide testing services. Experienced Varel personnel run air tests to better understand the air flow capabilities of our customer’s drills in order to improve drill bit and total drilling cost performance.

Load Evaluations

Load Cell Evaluations or Pull Down tests are also provided by Varel. The object is to calibrate drill readings with the test readings to gain insight into the actual axial force being applied by the drill on the drill bit. As with air testing the goal is to improve product performance for Varel customers.

Field Service Engineers

Varel believes better products start with engineering, including engineering in the field. Varel’s network of Field Service Engineers are trained to analyze bit applications, make recommendations, aid in the development of new products, and to improve the value our mining and industrial clients receive from Varel bits.

Bit Schools

Varel has a long tradition of providing bit schools at customer locations. These classes not only impart drill bit knowledge and experience to mine operator personnel they also help to focus drilling teams on drilling processes and performance improvements.